Support
How can we help?
This is the official support page for RobuxMining. Ask a question, report a problem, or request help with your account — we are here for you.
Contact form
Fill this out and your email app will open with a ready-to-send message to our support team. You can also email us directly at support@robloxmining.com.
Common questions
How do I contact support?+
Email us at support@robloxmining.com or use the contact form on this page. Include your device model, iOS version, and a clear description of the issue.
How long until I get a reply?+
We typically respond within 1–2 business days (often sooner).
My withdrawal is pending. What should I do?+
Withdrawals are typically processed within 24–48 hours. If it has been longer, email support with your username, withdrawal method (NC Wallet or external), amount, and approximate request time.
I lost access to my account. Can you help?+
Yes. Email support with any details you remember (username, email used, device, approximate signup date). Do not share passwords or PIN codes in email.
Where is the Privacy Policy?+
You can read our Privacy Policy and EULA using the legal links at the bottom of this page.
Before you write
- • Include your device model and iOS version
- • Describe what happened and what you expected
- • For withdrawals: amount, method, and when you requested it
- • Never send passwords, PIN codes, or seed phrases